Privacy Policy

Privacy Policy


At Snack Prompt, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our marketplace, AI Chat, and Knowledge Base services.


1. Information We Collect

  • Account Data: When you sign up via Firebase (Google, Apple, or Email), we collect your email address, name, and profile picture.

  • User-Generated Content: This includes prompts you create, snippets, and messages sent to our AI Chat.

  • Knowledge Base (KB) Data: Any files, documents, or tables you upload to your private Knowledge Base to personalize your AI experience.

  • Technical Data: IP address, browser type, and usage patterns collected via cookies and logs for security and performance monitoring.

  • Payment Information: Payments are processed by third-party providers (e.g., Stripe). We do not store your credit card details on our servers.

2. How We Use Your Data
We use your information to:

  • Provide, operate, and maintain our marketplace.

  • Process transactions and send purchase confirmations.

  • Improve our AI models' responses (using anonymized interaction data where applicable).

  • Ensure the security of our platform and prevent fraud.

3. AI Data & Knowledge Base Privacy (Special Provision)
We understand the sensitivity of your data.

  • Private Knowledge Base: Your KB data is strictly private. It is used exclusively to provide context for your specific AI interactions.

  • No Training Without Consent: We do not use your private Knowledge Base data or private prompts to train our global AI models or provide them to third parties for their own training purposes.

  • API Processing: When you interact with our AI, data may be processed through third-party LLM providers (such as OpenAI or Anthropic). We use enterprise-grade API configurations to ensure your data is not used for their model training.

4. Data Sharing and Disclosure
We do not sell your personal data. We may share information only with:

  • Service Providers: Cloud hosting (Google Cloud/Firebase) and payment processors.

  • Legal Obligations: If required by law, we may disclose information to comply with legal processes or protect our rights.

5. International Data Transfers


Your information is stored and processed in the United States. By using our services, you consent to the transfer of your data to the U.S., where data protection laws may differ from those in your home country.


6. Your Rights (LGPD, GDPR, and CCPA)
Regardless of your location, we provide the following rights:

  • Access and Portability: You can request a copy of the data we hold about you.

  • Correction: You can update your account information at any time.

  • Deletion (Right to be Forgotten): You may delete your account and all associated data permanently through your profile settings.

  • Opt-Out: You can opt-out of marketing communications at any time.

7. Data Security

We implement industry-standard security measures, including encryption and secure authentication via Firebase, to protect your data. However, no method of transmission over the internet is 100% secure.

8. Cookies

We use cookies to enhance your login experience and analyze site traffic. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: support@snackprompt.com.